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Personal Connections Drives Repeat Sales

by ptiweb20
Blog
30 January

Many dealers feel they’ve made great strides in improving their customer service through hiring quality staff and better training, but that hasn’t translated into an increase in their share of visits to their service lanes. Consumers, especially millennials, are just as likely to take their vehicle to an independent general repair facility as they are to their selling dealership for maintenance and repairs. We’ve seen this trend at dealerships across North America. We try to impress upon our clients and prospects...

Building Customer Loyalty in Marketplace Where It’s Hard to Find

by ptiweb20
Blog
28 December

The cost to acquire a new automotive retail customer in 2015 was $633, according to the NADA Data Report, and that is about 10 times more than it does to retain an existing customer. Given the choice, most dealers would opt for keeping their existing customers happy, loyal and coming back. The far less expensive and far more attractive option is, of course, very challenging. There’s a variety of reasons for this, and for car dealers, and most retail business too,...

Auto Thefts Spike on Halloween Night

by ptiweb20
Blog
26 October

Auto Thefts Spike on Halloween Night, But Be in Good Spirts! Most are familiar with the night before Halloween being associated with mayhem, soaped windows and occasional tossed egg, but not everyone knows that Halloween Night typically sees a ghastly spike in car thefts — rising 7 to 10 percent over the 2,000-daily average.   With so many ghouls, ghosts, and masked holiday revelers roaming the streets and having parties, the National Insurance Crime Bureau (NICB) thought it would be an interesting exercise...

Become a Connected Car Agent

by ptiweb20
Blog
24 October

Boost Your Recurring Earnings, Enhance Existing Relationships As an agent with a portfolio of products and services you offer to North America’s automotive franchised dealerships, could you use a highly beneficial, cutting-edge technology product and service that delivers recurring monthly revenue stream directly to you in your dedicated territory? We’re sure the answer is yes, so we’ll detail why Connected Dealer Services (CDS) by Procon Analytics will offer your dealer clients tremendous value and increased gross profit while enhancing the dealer’s...

5 Tips to Protect Your Inventory

by ptiweb20
Blog
2 September

    5 Tips to Protect Your Inventory In 2006, Traveller’s Insurance reported approximately 1.2 million motor vehicles were stolen in the United States alone. What’s even more staggering is that the theft was performed at a rate of one car every 26.4 seconds! Now I don’t know about you, but I can’t even finish brushing my teeth in 30 seconds. Unfortunately the consequences were devasting with the losses estimated around $8 billion. Car dеаlеrѕhiрѕ аrе by no means immune to this. In fact...

Why Connected Dealer Services

by ptiweb20
Blog
12 May

Connected Dealer Services is now offering our new GPS based Inventory Management Profit System engineered exclusively for new car dealers. Our new GPS cloud based system helps Auto Dealers protect their vehicle assets, manage inventory, reduce costs, improve service retention and provide a value added profit center at the point of sale. The system offers the latest in advanced GPS technology that has been designed around the unique needs of new car dealerships to create a comprehensive system that enables faster,...